Registration and Inspection
All domiciliary care agencies must be registered with the Care Quality Commission (CQC). The Commission inspects agencies to make sure that they meet the "National Minimum Standards".
The standards say:
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How the agency must recruit and train their staff
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How the agency should be managed
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How the care staff must treat the people they help.
CQC also checks that the agency has the right policies and procedures in place to protect the people they help. For more details about these standards click here.
The inspection requirements for a domiciliary care agency are different from the requirements for a nursing care agency. You should look at the inspection reports for each agency on the CQC website. The reports tell you about the performance of the agency. Click here for a link to the CQC website and follow the instructions to see the latest inspection report for the agency you are interested in.
